M5 TECH  is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or communications.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This may include:

Personal Information:

1. Name, email address, phone number, and other contact details.

2. Payment information for processing transactions.

3. Business information if provided for service-related purposes.

Non-Personal Information:

1. Browser type, operating system, and device information.

2. IP address and geographic location.

3. Usage data, such as pages visited and time spent on the website.

2. How We Use Your Information

The information we collect is used for the following purposes:

1. Service Delivery: To provide, customize, and manage the services you request.

2. Communication: To respond to inquiries, send updates, and provide support.

3. Transaction Processing: To process payments and issue invoices.

4. Marketing: To send promotional materials, special offers, and updates (with your consent).

5. Improvement: To analyze usage patterns and improve our website and services.

3. How We Share Your Information

We respect your privacy and will never sell your personal information. However, we may share your data with trusted third parties, including:

1. Service Providers: Third-party vendors who assist with payment processing, hosting, marketing, or technical support.

2. Legal Obligations: Authorities or legal entities when required by law or to protect our rights.

3. Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

1. Essential Cookies: Necessary for the website to function properly.

2. Analytics Cookies: Help us understand how visitors interact with our site.

3. Marketing Cookies: Deliver targeted advertisements and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights concerning your personal information:

1. Access: Request a copy of the information we hold about you.

2. Correction: Request corrections to inaccurate or incomplete data.

3. Deletion: Request the deletion of your data, subject to legal or contractual obligations.

4. Restriction: Request a restriction on processing your data in certain circumstances.

5. Objection: Object to the processing of your data for marketing purposes.

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

If you access our services from outside Morocco, please note that your information may be transferred to, stored, or processed in Morocco or other countries where we operate. By using our services, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date. We encourage you to review this page periodically.

11. اتصل بنا

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

M5 TECH
البريد الإلكتروني: contact@m5tech.ma
Phone:+212 645-350405
Address: AFAQ 1 NO 486 SAADA, Marrakech, Morocco

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.